Privacy Policy — heybaji apk Data Protection

This Privacy Policy (hereinafter "Policy") describes how heybaji apk (hereinafter "heybaji apk", "we", "us", or "our") collects, uses, stores, shares, and protects the personal data of users (hereinafter "you", "Player", or "Account Holder") who access or use the heybaji apk platform at https://heybaji-apk.vip.

This Policy applies to all personal data collected through the heybaji apk website, any mobile-optimised version of the platform, communications sent by heybaji apk via email or live chat, and any other interaction you may have with heybaji apk. It applies to players in Bangladesh and to any other individual who accesses the platform regardless of location.

By registering an account on the heybaji apk platform, or by continuing to use the platform after this Policy has been updated, you acknowledge that you have read and understood its contents and you consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you must cease using the platform and contact our support team to close your account.

heybaji apk reserves the right to update, amend, or replace this Privacy Policy at any time. When material changes are made, the "Last Updated" date at the top of this page will be revised. We encourage you to review this Policy periodically to remain informed about how your data is being used. Your continued use of the platform following any published update constitutes acceptance of the revised Policy.

Governing Language

This Privacy Policy is written in English. English is the sole official and legally binding language of this document. Any translation made available for convenience purposes carries no legal weight and does not override the English text in any respect.

heybaji apk collects personal data through several channels — directly from you when you register an account or interact with the platform, automatically when you browse the site, and in limited circumstances from third-party payment processors and identity verification services. The categories of data we collect are described in detail below.

Account Registration Data

When you create a heybaji apk account, you are required to provide the following information:

• Full legal name (as it appears on your government-issued identity document)
• Date of birth (for the purpose of age verification — you must be 18 years or older)
• Email address (used for account communications and password recovery)
• Mobile phone number (used for account security and, where applicable, payment method verification)
• Residential address in Bangladesh (city, district, and postal code)
• Chosen username and password (password is stored in hashed form — we do not store plain-text passwords)

Identity Verification (KYC) Data

To comply with Know Your Customer (KYC) and anti-money-laundering best practices, heybaji apk may request the following documentary evidence from you at registration, before processing a withdrawal, or at any other point during the account lifecycle:

• A copy of your National Identity Card (NID), passport, or driving licence
• A recent utility bill, bank statement, or official correspondence as proof of address (dated within the past three months)
• Evidence of ownership of your registered payment method (e.g., a screenshot confirming the bKash or Nagad account is registered in your name)

Financial Transaction Data

heybaji apk records all financial transactions conducted through your account. This includes deposits, withdrawals, bonus credits, wagering activity, and refunds. Financial records include the amount in BDT, the payment method used, the date and time of the transaction (in Bangladesh Standard Time, UTC+6), and the transaction reference number. heybaji apk does not store full payment card numbers — card payments are processed through a third-party payment gateway that operates under its own data security standards.

Technical and Usage Data

When you access the heybaji apk platform, we automatically collect certain technical data about your device and browsing behaviour. This includes:

• IP address and approximate geographic location derived from that IP address
• Device type, operating system, and browser version
• Pages visited, game sessions played, session duration, and navigation paths
• Referring URL (the page you visited immediately before arriving at heybaji apk)
• Error logs and performance diagnostics

Data Collected via the Data Table

heybaji apk uses the personal data we collect for the following clearly defined purposes. We do not use your data for any purpose that is incompatible with the purposes described below, and we do not process your data in ways that you would not reasonably expect given the nature of an online gaming platform serving Bangladesh players.

Account Management and Service Delivery

The primary purpose for which we use your data is to create and maintain your heybaji apk account, to process your deposits and withdrawals in BDT via your chosen payment method, to credit bonuses and apply promotional offers, and to provide you with access to the full range of games on the platform — including live casino tables, slots, cricket betting, and crash games.

Identity Verification and Age Confirmation

heybaji apk is an 18+ only platform. We use the identity data you provide — including your NID, passport, or driving licence — to verify that you are of legal age to gamble and that you are who you say you are. This verification process also protects you and the platform against identity fraud and account takeover.

Responsible Gaming Monitoring

heybaji apk takes its responsible gaming obligations seriously. We analyse your betting patterns, session frequency, deposit velocity, and wagering amounts to identify signs of potentially problematic gambling behaviour. If our monitoring systems flag your account, a member of our responsible gaming team may contact you to offer support tools such as deposit limits, session time-outs, or self-exclusion. This use of your data is in your best interest and is a core part of heybaji apk's commitment to player welfare.

Fraud Prevention and Security

heybaji apk uses technical and usage data, combined with identity and financial data, to detect and prevent fraud, bonus abuse, money laundering, account sharing, and other prohibited activities as described in the Terms & Conditions. This includes automated monitoring systems that flag unusual activity for human review by our compliance team.

Marketing Communications

Where you have given explicit consent, heybaji apk may send you promotional communications about new games, BPL cricket bonus markets, Eid special reload offers, Pohela Boishakh promotions, and other seasonal campaigns. All marketing communications are in English. You may opt out of receiving these communications at any time by contacting our support team at [email protected] (plain text — not a clickable link). Opting out of marketing does not affect the operation of your account.

Platform Improvement

heybaji apk uses aggregated, anonymised usage data to understand how players navigate the platform, which games are most popular among Bangladesh players, and where user experience improvements are needed. This data is analysed at a population level and is not linked back to your individual identity.

Legal and Regulatory Compliance

heybaji apk may be required to retain and disclose certain personal data in order to comply with applicable laws, to respond to lawful requests from government authorities, or to enforce our Terms & Conditions in legal proceedings. Where such disclosure is required, heybaji apk will disclose only the minimum data necessary to satisfy the legal obligation.

heybaji apk does not sell, rent, or trade your personal data. We share your data with third parties only in the limited circumstances described below, and only where such sharing is necessary to deliver the services you have requested, to comply with a legal obligation, or to protect the security of the platform and its players.

Payment Processors

To process your deposits and withdrawals in BDT, heybaji apk shares the minimum necessary financial and identity data with our payment processing partners. These partners include the operators of bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, and the card payment gateways used for Visa and Mastercard transactions. Each payment partner operates under its own privacy policy and data security standards. heybaji apk selects payment partners who maintain industry-standard data protection practices.

Game Providers

The games available on heybaji apk are provided by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers operate game servers that log game session data for the purpose of ensuring fair play and resolving disputes. The data shared with game providers is limited to what is technically necessary to deliver the game session and does not include your full identity data.

Identity Verification Services

heybaji apk may use third-party identity verification providers to assist with the KYC process. Where such providers are used, your identity documents are shared with them in encrypted form for the sole purpose of verifying your identity. These providers are contractually prohibited from using your data for any other purpose.

Legal Authorities

heybaji apk will disclose personal data to law enforcement agencies, regulatory bodies, or other governmental authorities where required to do so by applicable law, by a valid court order, or where heybaji apk has a good-faith belief that such disclosure is necessary to prevent fraud, money laundering, or other serious harm. In all such cases, disclosure is limited to the minimum data required by the applicable legal obligation.

Business Transfers

In the event that heybaji apk or any part of its business is transferred to a new owner or operator, your personal data held at the time of the transfer may form part of the assets transferred. In such circumstances, heybaji apk will notify affected players via email before their data is transferred and before it becomes subject to a different privacy policy. Players will be given the opportunity to close their accounts and request deletion of their data before any such transfer takes effect.

heybaji apk uses cookies and similar tracking technologies on the platform. Cookies are small text files placed on your device by your browser when you visit a website. They allow the website to remember your preferences, maintain your login session, and collect aggregated usage data. The following categories of cookies are used on the heybaji apk platform.

Strictly Necessary Cookies

These cookies are essential for the heybaji apk platform to function. They maintain your login session, remember your account preferences (such as language and currency), and ensure that security features operate correctly. Strictly necessary cookies cannot be disabled without breaking the functionality of the platform. No consent is required for strictly necessary cookies.

Performance and Analytics Cookies

heybaji apk uses analytics cookies to collect anonymised data about how players use the platform — which pages are visited most frequently, how long players spend on each section, and where they navigate after completing a game session. This data helps heybaji apk improve the platform experience for all Bangladesh players. Analytics cookies collect data in aggregate form and do not identify individual users.

Functional Cookies

Functional cookies remember choices you have made on the platform — such as your preferred deposit method or responsible gaming settings — so that you do not have to re-enter these preferences every time you log in. These cookies improve the convenience of the heybaji apk experience but are not strictly necessary for the platform to function.

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies at any time. Please note that disabling certain cookies — particularly strictly necessary cookies — may affect the functionality of your heybaji apk account and may prevent you from logging in or completing financial transactions. For detailed instructions on managing cookies in your specific browser, please consult your browser's help documentation.

heybaji apk implements a layered approach to data security, combining technical controls, procedural safeguards, and staff training to protect the personal data of its Bangladesh players. While no system can guarantee absolute security, heybaji apk employs industry-standard security measures designed to reduce the risk of unauthorised access, data breach, or loss.

Technical Security Controls

• SSL/TLS Encryption: All data transmitted between your device and the heybaji apk platform is encrypted using SSL/TLS protocols. This protects your login credentials, personal details, and financial data from interception during transmission.
• Password Hashing: Your heybaji apk account password is stored using a one-way cryptographic hash function. heybaji apk staff cannot view your plain-text password. If you forget your password, it cannot be retrieved — only reset.
• Access Controls: Access to personal data held by heybaji apk is restricted on a need-to-know basis. Only authorised staff members whose role requires access to specific data categories are permitted to view that data.
• Secure Data Storage: Personal and financial data is stored on secured servers. Payment card details are processed by our third-party payment gateway and are not stored on heybaji apk servers.

Procedural Safeguards

heybaji apk conducts regular internal reviews of its data handling procedures. All staff who handle personal data receive training on data protection best practices. heybaji apk maintains incident response procedures that are activated in the event of a suspected or confirmed data breach. Affected players will be notified promptly in the event of a breach that poses a risk to their personal data.

Data Retention

heybaji apk retains your personal data for as long as your account remains active and for a period thereafter as required by applicable legal, regulatory, and accounting obligations. Financial transaction records are typically retained for a minimum of five years for anti-money-laundering compliance purposes. When data is no longer required for its original purpose and no legal obligation requires its retention, heybaji apk will securely delete or anonymise it.

heybaji apk respects your rights over your own personal data. If you hold a heybaji apk account as a Bangladesh player, you may exercise the following rights at any time by contacting our support team via live chat or at [email protected] (plain text — not a clickable link).

Right of Access

You have the right to request a copy of all personal data that heybaji apk holds about you. This includes your account registration data, KYC documents on file, transaction history, and any record of your communications with our support team. We will provide this information within 30 days of receiving your verified request.

Right to Rectification

If any personal data that heybaji apk holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Please note that changes to identity data (such as your legal name or date of birth) may require you to submit supporting documentation before the correction can be applied.

Right to Erasure

You may request that heybaji apk delete your personal data. We will action deletion requests promptly, subject to our legal obligations — some data categories (such as financial transaction records) must be retained for statutory periods and cannot be deleted on request during those retention periods. Where deletion is not possible in full, we will anonymise the data so that it can no longer be linked back to your identity.

Right to Restrict Processing

You have the right to request that heybaji apk restrict the processing of your personal data in certain circumstances — for example, while you dispute the accuracy of data we hold about you. During a restriction period, heybaji apk will store your data but will not actively process it beyond what is strictly necessary.

Right to Withdraw Marketing Consent

Where you have given consent for heybaji apk to send you promotional communications, you may withdraw that consent at any time. Withdrawing your marketing consent will stop all future promotional emails and SMS messages but will not affect the operation of your account or your eligibility to receive account-related service communications.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that heybaji apk holds about you, please contact our support team at any time. Our support team is available 24 hours a day, 7 days a week, every day of the year — including Eid, Pohela Boishakh, Victory Day (December 16), and other national public holidays in Bangladesh.

Contact Details

Support email (plain text — not a link): [email protected]

Support channel: Live chat available directly on the heybaji apk platform.

Response time: We aim to respond to all privacy-related enquiries within 2 business days. Data rights requests are processed within 30 calendar days.

Policy Updates

heybaji apk reviews this Privacy Policy on a regular basis and updates it whenever material changes are made to our data practices. The "Last Updated" date displayed at the top of this page reflects the date of the most recent revision. Where changes are significant, heybaji apk will notify active account holders by email before the revised Policy takes effect. Your continued use of the platform after a Policy update constitutes your acceptance of the revised terms.

Previous versions of this Privacy Policy are available on request from our support team. If you would like to receive a copy of a prior version, please contact us at [email protected] (plain text only).